Lesson 1 of 5· 15 min
Other lessons in this course
- 01Why 5 Whys doesn't help you - and whether you ever understood when it actually does15 min
- 02The technique layer - is the problem in the tool, the process, or the knowledge15 min
- 03The strategy layer - did you even pick the right customer15 min
- 04The organizational layer - where the chain breaks between people15 min
- 05The emotional layer - what you don't want to see in yourself as the owner15 min