Lesson 6 of 6· 15 min
Other lessons in this course
- 01Awareness - the customer doesn't know you exist15 min
- 02Consideration - the customer is weighing you against others15 min
- 03Conversion - the customer makes the buying decision15 min
- 04Onboarding - the critical first 30 days15 min
- 05Retention - keeping the customer for the long term15 min
- 06Advocacy - turning a customer into an ambassador15 min