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Lesson 4 of 6· 15 min

Customer persona - who exactly you're talking to

Lesson 3Lesson 5

Other lessons in this course

  1. 01What branding is for a small business (and what it isn't)15 min
  2. 02Competitor analysis - where your gap is15 min
  3. 03Differentiation statement in 1 sentence - the core of everything15 min
  4. 04Customer persona - who exactly you're talking to15 min
  5. 05Tone, visuals, and a unified message15 min
  6. 06Small-scale implementation - how to roll it out without budget15 min
Plan B Business

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