Plan B Business
Strategy· 2h·7 lessons

Field Service Plan B

Build field service plan b into a working operating system you can run this quarter.

A practical course on field service plan b. Real templates, weekly outputs, no theory-only filler. Based on the operating playbooks of the Plan B Business team across 1,200+ service businesses.

Instructor: Eitan Eshtemaker + Ligal Frish

The problem this course solves

Most owners try to fix field service plan b alone, in fits and starts. This course gives you the system, the templates, and the weekly cadence so it becomes a permanent part of how you run.

For founders who...

  • Service business founders revenue $250K-$5M
  • Operators who want a system, not motivation
  • Anyone who tried this topic and it stuck for 2 weeks then collapsed

What you'll learn

  • →How to Customer journey in field service: 6 touchpoints that decide if they come back
  • →How to Efficient scheduling: how one technician runs 8 calls a day instead of 4
  • →How to Project pricing vs hourly vs service plan: 3 models, when to pick each
  • →How to Managing techs in the field: daily reporting that prevents theft and mistakes
  • →How to Annual service plans: how to build steady cash flow of 6,500 a month
  • →How to Reviews and surveys: an automated flow that produces 4-6 reviews per week

Includes

  • All lesson articles (HTML)
  • Templates referenced in each lesson
  • Weekly outputs for the first 30 days
  • Access to founder Q&A inside the academy
  • Updates as the system evolves

Curriculum (7 lessons)

  1. 01

    Customer journey in field service: 6 touchpoints that decide if they come backFree preview

    15 min
  2. 02

    Efficient scheduling: how one technician runs 8 calls a day instead of 4

    15 min
  3. 03

    Project pricing vs hourly vs service plan: 3 models, when to pick each

    15 min
  4. 04

    Managing techs in the field: daily reporting that prevents theft and mistakes

    15 min
  5. 05

    Annual service plans: how to build steady cash flow of 6,500 a month

    15 min
  6. 06

    Reviews and surveys: an automated flow that produces 4-6 reviews per week

    15 min
  7. 07

    Growing from 1 to 5 technicians: a 12-month plan that doesn't burn the business

    15 min

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