team
Team Utilization
Hours per role on revenue-generating work vs admin.
1 week of tracking. 2-3 hours of analysis.
What it is
Time-use audit that reveals what % of each team member's hours go to revenue vs overhead. The data that justifies the next hire (or layoff).
When to use it
Annually. Before hiring or restructuring.
How it works
- 1.1 week: every team member tracks 15-min increments
- 2.Categorize: revenue-generating, sales support, admin, internal meetings
- 3.Calculate revenue-generating % per role
- 4.Healthy benchmark: 60-70% for senior IC, 30-50% for managers
Outcome
Often reveals that team is 30-50% smaller than it looks (in terms of revenue-generating capacity). Reframes hiring + layoff decisions.