ops
SOP Builder
Document the 5 most-repeated workflows.
2-3 hours per SOP. 5 SOPs = 1-2 weeks total.
What it is
Template + process for documenting standard operating procedures for the 5 workflows that take up most of your team's time.
When to use it
When founder is the bottleneck. When new hires take too long to ramp. When the same questions get asked repeatedly.
How it works
- 1.Identify top 5 most-repeated workflows (customer onboarding, proposal, invoice, refund, hiring screen)
- 2.For each: write step-by-step with screenshots/examples
- 3.Have someone new test the SOP without your help
- 4.Update quarterly based on actual use
Outcome
First lever for founder getting out of bottleneck. Team productivity rises 20-40% within 60 days.