tech

Recruitment / Hiring

Finding, evaluating, and hiring the right people. The highest-leverage decision in any business.

Definition

Recruitment is the process of finding and hiring people. For service businesses, hiring is the #1 multiplier or constraint - good hires compound, bad hires destroy. The standard sequence: define the role (with specific outcomes, not vague tasks), source candidates (referrals first, networks second, job boards third), screen (resume + short call), interview (3-5 people, structured questions), test (paid project mirroring real work), reference check, offer. Skipping the paid test step is the most common (and expensive) mistake.

In your business

  • Define the role by outcomes (what you want them to deliver in 6 months), not by tasks
  • Use a paid test project for finalists - resume and interviews predict performance poorly
  • Reference-check before offering, not after

Related terms

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