tech
Delegation
Transferring authority and accountability, not just tasks.
Definition
Most founders 'delegate' by handing off tasks while keeping decision authority - which isn't delegation, it's outsourcing execution while remaining the bottleneck. Real delegation transfers the decision: define the rules, define the goal, let the person make the call within them. The standard test: if the team still has to ask you, you didn't delegate. The hardest part is accepting 85% quality for 100% leverage - founders who insist on 100% quality stay bottlenecked forever.
In your business
- →Define decision rules in advance (e.g., 'refunds under $500 auto-approved')
- →Accept 85% quality for 100% leverage
- →Coach decision-making, not task execution