Strategy· 1h·5 lessons
First 90 Days Customer Onboarding
Set up customers for long-term success in their first 90 days
Set up customers for long-term success in their first 90 days. Real templates, weekly outputs, no theory-only filler. Based on the operating playbooks of the Plan B Business team, built over a decade of hands-on consulting with service businesses, 2015-2026.
Instructor: Eitan Eshtemaker + Ligal Frish
The problem this course solves
Most owners try to fix onboarding 90 days alone, in fits and starts. This course gives you the system, the templates, and the weekly cadence so it becomes a permanent part of how you run.
For founders who...
- Service business founders revenue $165K-$3.3M
- Operators who want a system, not motivation
- Anyone who tried this topic and it stuck for 2 weeks then collapsed
What you'll learn
- →How to The first 90 days decide whether the customer stays for a year or leaves in month 4
- →How to Quick Win in the first week - the win that gets the customer to stay 12 months
- →How to Month 1 - building habits, not results
- →How to Month 2 - the first measurable result
- →How to Month 3 - transition to the Retention stage with an organized status report
Includes
- All lesson articles (HTML)
- Templates referenced in each lesson
- Weekly outputs for the first 30 days
- Access to founder Q&A inside the academy
- Updates as the system evolves
Curriculum (5 lessons)
- 01
The first 90 days decide whether the customer stays for a year or leaves in month 4Free preview
15 min - 02
Quick Win in the first week - the win that gets the customer to stay 12 months
15 min - 03
Month 1 - building habits, not results
15 min - 04
Month 2 - the first measurable result
15 min - 05
Month 3 - transition to the Retention stage with an organized status report
15 min
Start with lesson 1, free
99 ₪/month (about $33) · 14-day free trial · Cancel anytime
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Start Lesson 1