Strategy· 1h·5 lessons
Clinic Front Desk System
Build clinic front desk system into a working operating system you can run this quarter.
A practical course on clinic front desk system. Real templates, weekly outputs, no theory-only filler. Based on the operating playbooks of the Plan B Business team across 1,200+ service businesses.
Instructor: Eitan Eshtemaker + Ligal Frish
The problem this course solves
Most owners try to fix clinic front desk system alone, in fits and starts. This course gives you the system, the templates, and the weekly cadence so it becomes a permanent part of how you run.
For founders who...
- Service business founders revenue $250K-$5M
- Operators who want a system, not motivation
- Anyone who tried this topic and it stuck for 2 weeks then collapsed
What you'll learn
- →How to The front-desk hat - 6 responsibilities that work together
- →How to Phone-call script - 7 scenarios every front desk must know
- →How to Schedule management - how not to waste 30% of capacity
- →How to No-shows - how to drop from 15% to 5% without annoying patients
- →How to Provider-front desk collaboration - 15 morning minutes that change the day
Includes
- All lesson articles (HTML)
- Templates referenced in each lesson
- Weekly outputs for the first 30 days
- Access to founder Q&A inside the academy
- Updates as the system evolves
Curriculum (5 lessons)
- 01
The front-desk hat - 6 responsibilities that work togetherFree preview
15 min - 02
Phone-call script - 7 scenarios every front desk must know
15 min - 03
Schedule management - how not to waste 30% of capacity
15 min - 04
No-shows - how to drop from 15% to 5% without annoying patients
15 min - 05
Provider-front desk collaboration - 15 morning minutes that change the day
15 min
Start with lesson 1, free
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Start Lesson 1