Stop floating containers with your own working capital.
Build a trade business that compounds.
We work with import-export and wholesale distribution owners doing $165K-$3.3M in annual revenue who are tired of working capital traps, customs delays, currency surprises, and inventory sitting on the floor. Our monthly engagement, no minimum term works toward disciplined Incoterms, faster turn, and 12-18% net margins. How fast it moves depends on how seriously you work the plan - what you will see from the first meeting is exactly what is holding the business back.
9 patterns we see in most import-export wholesale
Working capital tied up 90-120 days from order to customer payment
Root cause: Pre-payment to overseas supplier, 30-45 day ocean transit, 20-30 days warehouse aging, 30-60 days customer terms. Owner floats $500K-$3M permanently.
What we do: Restructure working capital cycle: 30% supplier deposit with LC/SBLC backing (not 100% wire), faster turn target (45 days inventory aging max), customer Net 30 with early-pay discount and autopay. Float reduces 40-60% within 12 months.
Inventory turn at 2-3x annually when industry target is 6-8x
Root cause: Owner over-orders to avoid stockouts. Container ordering rewards bulk. No demand forecasting. Slow movers age on shelves.
What we do: ABC inventory classification. A-items (top 20% by velocity) - tight reorder discipline. B-items - moderate. C-items - eliminate or special-order only. Turn lifts from 2.5x to 6x+ within 12 months. Cash unlocked: $165K-$1.5M.
Incoterms misunderstood - paying for risk you don't need or vice versa
Root cause: Owner uses 'CIF' or 'FOB' without understanding the legal/financial implications. Pays for insurance twice or carries uninsured ocean risk.
What we do: Incoterms audit: which terms (FCA, FOB, CIF, CIP, DAP, DDP) make sense for which suppliers and which products. Standardize on 2-3 terms with clear playbook. Insurance and risk allocation documented per supplier.
Customs broker relationship is reactive - delays cost $5K-$25K per container
Root cause: Owner uses cheapest customs broker. Brokers are reactive. ISF (10+2) filings late. HTS codes wrong. Containers held at port.
What we do: Customs broker vetting and tiering. Single-broker relationship for primary lanes. Pre-arrival documentation discipline. Annual HTS code review for accuracy. Demurrage and detention drops 70%+ within 9 months.
ERP system can't handle multi-currency, landed cost, or container-level visibility
Root cause: Agency using QuickBooks Online with spreadsheets duct-taped on the side. No landed cost calculation. No container-level P&L. No multi-currency.
What we do: Migrate to an ERP with real multi-currency, not a bolt-on. Landed cost capture (freight, duty, broker fees, financing cost) per SKU. Multi-currency native. Container-level P&L. Revenue per SKU per region.
Currency exposure unhedged - margin swings with FX
Root cause: Owner pays suppliers in USD or EUR or CNY. Customers pay in USD. FX moves 5-10% wipe out a quarter's margin.
What we do: Forward contract discipline for major supplier currencies. Natural hedging where possible. Pricing structure with FX clause for large customers. (Note: we don't provide FX trading advice - we connect you with vetted FX/treasury specialists.)
Customer concentration - top customer = 40%+ of revenue
Root cause: One large customer (often a big-box retailer or one regional distributor) built the business. They squeeze you on terms, price, and exclusivity.
What we do: Aggressive customer diversification. No customer over 20% of revenue. Vertical diversification (don't depend on one channel). Active prospecting for mid-market accounts. Within 18 months, top customer should be 18-25% max.
No e-commerce / direct-to-business channel - 100% traditional wholesale
Root cause: Owner views D2B / e-commerce as 'not what we do.' Misses the 20-40% margin uplift on direct channels.
What we do: A B2B e-commerce channel. Direct-to-business with tiered pricing. Mid-market accounts ($5K-$50K) self-serve. Target 25-40% of revenue through D2B channels within 18 months.
Compliance pressure - tariffs, sanctions, anti-dumping - changes weekly
Root cause: Owner doesn't track trade policy. Section 301 tariffs hit unexpectedly. Anti-dumping duties on competitor products affect supply.
What we do: Quarterly trade compliance review with vetted trade lawyer or customs broker. HTS-classification audit. Country-of-origin discipline. Sanctioned-party screening for suppliers and customers. (Note: we don't provide legal/compliance services - we connect you with trade law specialists.)
The numbers we aim at
These are the targets we work toward in an engagement - a bar to measure against, not an average anyone measured for you.
| KPI | Typical starting point | Plan B target | 12-month goal |
|---|---|---|---|
| Inventory turn (annual) | 2-4x | 6-8x | 4-7x |
| Working capital cycle (days) | 90-130 | <60 | 55-85 |
| Demurrage / detention cost % of revenue | 1.5-3% | <0.4% | 0.5-1.2% |
| Net profit margin | 4-8% | 12-18% | 10-16% |
| Customer concentration (top customer %) | 35-50% | <20% | 20-30% |
| % revenue from D2B / e-commerce | 0-10% | 30%+ | 20-35% |
| Owner-importer weekly hours on operational fires | 30-45 | <10 | 8-18 |
What working with us looks like
- 01
Month 1: Trade + financial audit
We pull 24 months of container P&Ls, supplier payment terms, customs broker performance, FX exposure, customer terms. We map your working capital cycle and identify the 1-2 highest-leverage actions.
- 02
Months 2-3: ERP + Incoterms discipline
ERP migration begins. Landed cost capture deployed. Incoterms audit complete with standardized terms. Customs broker tiering and primary-broker selection.
- 03
Months 4-6: Inventory turn + D2B channel
ABC inventory classification rolled out. Slow-mover liquidation campaign. B2B e-commerce platform launches with top 50 customers. Currency hedging discipline with vetted treasury partner.
- 04
Months 7-12: Diversification + compounding
Working capital cycle below 75 days. Inventory turn 5x+. Customer diversification underway. D2B at 20-30% of revenue. Owner-importer operational hours below 15/week. We shift to quarterly cadence.
Common questions from import-export wholesale owners
What size import-export business is this for?−
We import from China / Vietnam / India - does that affect the work?+
What categories do you work with?+
NetSuite vs SAP Business One vs Acumatica - which ERP do you recommend?+
Tariff policy is unpredictable. How do we plan?+
Will you help with customs brokerage or freight forwarding?+
What about FCL / LCL container strategy?+
Who does the work?+
What's your fee structure?+
Stop floating containers. Build a trade business that compounds.
30-minute strategy call. We'll diagnose your top 2 levers and tell you if we're a fit. No pitch. No pressure.