Stop floating containers with your own working capital.
Build a trade business that compounds.
We work with import-export and wholesale distribution owners doing $3M-$20M in annual revenue who are tired of working capital traps, customs delays, currency surprises, and inventory sitting on the floor. Our 12-month engagement gets you to disciplined Incoterms, faster turn, and 12-18% net margins.
9 patterns we see in >70% of import-export wholesale
Working capital tied up 90-120 days from order to customer payment
Root cause: Pre-payment to overseas supplier, 30-45 day ocean transit, 20-30 days warehouse aging, 30-60 days customer terms. Owner floats $500K-$3M permanently.
What we do: Restructure working capital cycle: 30% supplier deposit with LC/SBLC backing (not 100% wire), faster turn target (45 days inventory aging max), customer Net 30 with early-pay discount and autopay. Float reduces 40-60% within 12 months.
Inventory turn at 2-3x annually when industry target is 6-8x
Root cause: Owner over-orders to avoid stockouts. Container ordering rewards bulk. No demand forecasting. Slow movers age on shelves.
What we do: ABC inventory classification. A-items (top 20% by velocity) - tight reorder discipline. B-items - moderate. C-items - eliminate or special-order only. Turn lifts from 2.5x to 6x+ within 12 months. Cash unlocked: $200K-$1.5M.
Incoterms misunderstood - paying for risk you don't need or vice versa
Root cause: Owner uses 'CIF' or 'FOB' without understanding the legal/financial implications. Pays for insurance twice or carries uninsured ocean risk.
What we do: Incoterms audit: which terms (FCA, FOB, CIF, CIP, DAP, DDP) make sense for which suppliers and which products. Standardize on 2-3 terms with clear playbook. Insurance and risk allocation documented per supplier.
Customs broker relationship is reactive - delays cost $5K-$25K per container
Root cause: Owner uses cheapest customs broker. Brokers are reactive. ISF (10+2) filings late. HTS codes wrong. Containers held at port.
What we do: Customs broker vetting and tiering. Single-broker relationship for primary lanes. Pre-arrival documentation discipline. Annual HTS code review for accuracy. Demurrage and detention drops 70%+ within 9 months.
ERP system can't handle multi-currency, landed cost, or container-level visibility
Root cause: Agency using QuickBooks Online with spreadsheets duct-taped on the side. No landed cost calculation. No container-level P&L. No multi-currency.
What we do: Migrate to NetSuite, SAP Business One, or Acumatica. Landed cost capture (freight, duty, broker fees, financing cost) per SKU. Multi-currency native. Container-level P&L. Revenue per SKU per region.
Currency exposure unhedged - margin swings with FX
Root cause: Owner pays suppliers in USD or EUR or CNY. Customers pay in USD. FX moves 5-10% wipe out a quarter's margin.
What we do: Forward contract discipline for major supplier currencies. Natural hedging where possible. Pricing structure with FX clause for large customers. (Note: we don't provide FX trading advice - we connect you with vetted FX/treasury specialists.)
Customer concentration - top customer = 40%+ of revenue
Root cause: One large customer (often a big-box retailer or one regional distributor) built the business. They squeeze you on terms, price, and exclusivity.
What we do: Aggressive customer diversification. No customer over 20% of revenue. Vertical diversification (don't depend on one channel). Active prospecting for mid-market accounts. Within 18 months, top customer should be 18-25% max.
No e-commerce / direct-to-business channel - 100% traditional wholesale
Root cause: Owner views D2B / e-commerce as 'not what we do.' Misses the 20-40% margin uplift on direct channels.
What we do: B2B e-commerce platform (Shopify Plus B2B, Faire, BigCommerce B2B). Direct-to-business with tiered pricing. Mid-market accounts ($5K-$50K) self-serve. Target 25-40% of revenue through D2B channels within 18 months.
Compliance pressure - tariffs, sanctions, anti-dumping - changes weekly
Root cause: Owner doesn't track trade policy. Section 301 tariffs hit unexpectedly. Anti-dumping duties on competitor products affect supply.
What we do: Quarterly trade compliance review with vetted trade lawyer or customs broker. HTS-classification audit. Country-of-origin discipline. Sanctioned-party screening for suppliers and customers. (Note: we don't provide legal/compliance services - we connect you with trade law specialists.)
The numbers we hit
| KPI | Market avg | Plan B target | After 12 mo |
|---|---|---|---|
| Inventory turn (annual) | 2-4x | 6-8x | 4-7x |
| Working capital cycle (days) | 90-130 | <60 | 55-85 |
| Demurrage / detention cost % of revenue | 1.5-3% | <0.4% | 0.5-1.2% |
| Net profit margin | 4-8% | 12-18% | 10-16% |
| Customer concentration (top customer %) | 35-50% | <20% | 20-30% |
| % revenue from D2B / e-commerce | 0-10% | 30%+ | 20-35% |
| Owner-importer weekly hours on operational fires | 30-45 | <10 | 8-18 |
What working with us looks like
- 01
Month 1: Trade + financial audit
We pull 24 months of container P&Ls, supplier payment terms, customs broker performance, FX exposure, customer terms. We map your working capital cycle and identify the 1-2 highest-leverage actions.
- 02
Months 2-3: ERP + Incoterms discipline
ERP migration begins (NetSuite, SAP B1, or Acumatica). Landed cost capture deployed. Incoterms audit complete with standardized terms. Customs broker tiering and primary-broker selection.
- 03
Months 4-6: Inventory turn + D2B channel
ABC inventory classification rolled out. Slow-mover liquidation campaign. B2B e-commerce platform launches with top 50 customers. Currency hedging discipline with vetted treasury partner.
- 04
Months 7-12: Diversification + compounding
Working capital cycle below 75 days. Inventory turn 5x+. Customer diversification underway. D2B at 20-30% of revenue. Owner-importer operational hours below 15/week. We shift to quarterly cadence.
Common questions from import-export wholesale owners
What size import-export business is this for?−
We import from China / Vietnam / India - does that affect the work?+
What categories do you work with?+
NetSuite vs SAP Business One vs Acumatica - which ERP do you recommend?+
Tariff policy is unpredictable. How do we plan?+
Will you help with customs brokerage or freight forwarding?+
What about FCL / LCL container strategy?+
Who does the work?+
What's your fee structure?+
Stop floating containers. Build a trade business that compounds.
30-minute strategy call. We'll diagnose your top 2 levers and tell you if we're a fit. No pitch. No pressure.