Stop being a chef who runs a business.
Start running a business that produces food.
We work with food production and catering companies doing $165K-$3.3M in annual revenue. Our monthly engagement, no minimum term works to build kitchen capacity discipline, balance B2B/B2C revenue, capture HACCP and ServSafe compliance, and reach 22%+ net margins - so the business produces wealth, not just food. How fast it moves depends on how seriously you work the plan - what you will see from the first meeting is exactly what is holding the business back.
9 patterns we see in most food production & catering companies
Kitchen capacity is the invisible ceiling on revenue
Root cause: No production capacity tracking. Owner accepts orders that physically can't fit in kitchen on event day. Burnout or quality drops.
What we do: Production capacity calendar in the ordering system. Daily/weekly kitchen hours tracked. Hard caps on bookings. Premium pricing on peak days. 15-20% revenue lift through better mix.
HACCP and ServSafe compliance gaps
Root cause: Documentation lives in chef's head. ServSafe certifications expired for some staff. HACCP plan written 4 years ago and never updated.
What we do: Quarterly compliance audit: HACCP plan refresh, ServSafe certification tracking for all staff, temperature log discipline, allergen labeling protocols. (Note: we don't replace your food safety attorney/consultant - we coordinate with them.)
B2B and B2C cannibalize each other in same kitchen
Root cause: Same kitchen serves retail orders, corporate catering, and wedding events. Workflow chaos. Quality inconsistency.
What we do: Operational separation: defined B2B vs B2C production windows, separate staffing tracks, separate pricing strategies. Target 60/40 B2B/B2C mix within 18 months.
Catering margins compressed to 15% (target: 30-40%)
Root cause: Pricing based on cost-plus, not value-based. Delivery, setup, staffing absorbed into food price.
What we do: Pricing rebuild: food cost target 28%, labor 22%, delivery/setup/service as separate line items. Average margin recovery: 8-15 points.
Food cost above 35% (target: 28-32%)
Root cause: No daily food cost tracking. Vendor prices creeping. Spoilage between purchase and production hidden.
What we do: Daily food cost tracking. Weekly vendor pricing review. FIFO discipline. Designated kitchen manager for inventory. Annual vendor RFP. Drop waste to 2-3%.
No corporate catering pipeline beyond word-of-mouth
Root cause: 100% reliance on inbound inquiries. Owner-chef does sales reactively.
What we do: B2B sales motion: LinkedIn outreach to office managers, weekly corporate lunch programs, partnerships with property managers. Target 8-15 active corporate accounts within 12 months.
Kitchen staff turnover at 80%+ annually
Root cause: Below-market wages, no growth path, peak season burnout.
What we do: Hybrid compensation: hourly + production bonus + quarterly margin-share. Defined path: prep cook → line cook → sous chef → kitchen manager. Cross-training mandatory.
Co-packing or wholesale opportunity ignored
Root cause: Strong product (sauce, baked goods, sides) but never packaged for wholesale or retail distribution.
What we do: Wholesale feasibility audit. If viable, co-packing partnership identified, retail-ready packaging developed, 5-10 regional accounts piloted. Recurring B2B revenue stream.
No CRM, customer database is in invoicing software
Root cause: The POS is used for transactions only. No marketing-driven repeat business engine.
What we do: CRM deployment, whether native to the ordering system or alongside it. Email list capture at every order. Quarterly comeback campaigns. Loyalty program for corporate accounts.
The numbers we aim at
These are the targets we work toward in an engagement - a bar to measure against, not an average anyone measured for you.
| KPI | Typical starting point | Plan B target | 12-month goal |
|---|---|---|---|
| Net profit margin | 8-14% | 22-28% | 18-26% |
| Food cost percentage | 35-42% | 28-32% | 29-33% |
| % revenue from B2B (corporate, wholesale, recurring) | 20-30% | 55-65% | 40-60% |
| Kitchen capacity utilization (peak vs off-peak) | 40/85% | 70/95% | 60/90% |
| Corporate account retention (annual) | 55-65% | 85%+ | 75-85% |
| Owner-chef weekly hours | 60-70 | <45 | 40-50 |
| Kitchen staff turnover (annual) | 80-100% | <35% | 30-50% |
What working with us looks like
- 01
Month 1: Production + financial audit
We pull 18 months of catering P&Ls. Every event's quote-to-actual margin, kitchen capacity analysis, vendor pricing, HACCP compliance gaps. We identify the 1-2 highest-leverage actions for your specific operation.
- 02
Months 2-3: Capacity + pricing discipline
Production capacity calendar deployed. Daily food cost tracking live. Pricing rebuilt with separate line items for delivery/setup/service. Margin dashboards visible weekly. HACCP plan refreshed.
- 03
Months 4-6: B2B pipeline + kitchen systems
Corporate sales motion launches. LinkedIn outreach cadence operational. Weekly lunch programs piloted with 3-5 corporate accounts. Kitchen staff compensation restructured. SOPs documented.
- 04
Months 7-12: Scale + freedom
B2B/B2C mix at 55-60% B2B. Kitchen runs on SOPs, not chef-owner heroics. Wholesale or co-packing opportunity scoped (if viable). Owner-chef hours drop. We shift to quarterly cadence.
Common questions from food production & catering companies owners
What size food business is this for?−
Catering, food production, ghost kitchens, or all of the above?+
Square for Catering vs BlueCart vs Toast - which do you recommend?+
We're food trucks. Same advice?+
HACCP plan is overdue. Can you help?+
What about co-packing - can we really get into retail?+
Will you help with hiring sous chefs and kitchen managers?+
Who does the work?+
What's your fee structure?+
Stop being a chef who runs a business. Run a business that produces food.
30-minute strategy call. We'll diagnose your top 2 levers and tell you if we're a fit. No pitch. No pressure.