Stop discounting your design fee
and start commanding project value.
We work with boutique architecture and interior design firm owners doing $165K-$3.3M in annual revenue (residential, commercial, hospitality, multifamily) who are tired of scope creep, late draws, and watching margin disappear in revision rounds. Our monthly engagement, no minimum term works toward disciplined fixed-fee structures, predictable cash flow, and 20%+ net margins. How fast it moves depends on how seriously you work the plan - what you will see from the first meeting is exactly what is holding the business back.
9 patterns we see in most architecture & interior design firms
Billable hour pricing on creative work - margin eaten by revision rounds
Root cause: Firm charges hourly. Client expects unlimited revisions. Junior designer spends 20 hours, you can only bill 12.
What we do: Move to fixed-fee productized service offerings. Schematic Design ($X), Design Development ($Y), Construction Documents ($Z) each with defined revision rounds. Beyond-scope work = change order. Target: margin lifts from 15% to 30%+ within 9 months.
Project margin known only at close-out - 6-12 months too late
Root cause: Time tracking exists but no one looks at it. Project manager has no margin visibility. Owner discovers a project lost money after the final invoice.
What we do: Real-time project margin dashboards in Monograph, BQE Core, or Studio Designer. Weekly PM review with target vs. actual hours. Mid-project alert when margin drops below threshold. Margin awareness changes behavior.
Contracts are generic Word docs - scope creep is built in
Root cause: Owner-architect uses a 10-year-old contract. AIA contracts seen as 'too formal' or 'too expensive.' Scope language is vague. Change order discipline absent.
What we do: Adopt AIA contract suite (B101 for owner-architect, B102 for residential, B103 for D-B-B) with carefully negotiated supplementary conditions. Train PMs on change order discipline. Adds 5-8 points of margin annually through proper scope management.
Cash flow tied to construction draws - 60-90 day collections
Root cause: Firm bills at construction milestones controlled by GC or owner. Bills go out, payments arrive 60-90 days later. Cash crunch every quarter.
What we do: Restructure to phase-based fixed fees (paid on completion of phase, not on construction draw). 25% mobilization on every project. Net 30 max with autopay or ACH discount. Target: cash cycle drops from 75 days to 35 days.
Project portfolio is 50/50 dream projects and unprofitable ones - no qualification
Root cause: Firm takes any work that walks in. Owner-architect's design ego makes 'cool projects' that lose money. No project qualification framework.
What we do: Project qualification framework: client type, project size, design freedom, payment terms, timeline. Bid only on qualified projects. Net 30% fewer projects, 60%+ revenue lift on the right ones.
Software stack is fragmented - ArchiCAD/Revit/AutoCAD/SketchUp/Photoshop all running parallel
Root cause: Each designer uses their preferred tool. Files don't talk to each other. PM spends 5 hours/week reconciling versions.
What we do: Standardize on one primary BIM tool and one concept tool, chosen on what your senior staff are genuinely fluent in. Defined workflow: BIM as source of truth, downstream tools for specific outputs. Cuts admin time 30%+.
Owner-architect doing schematic design on every project
Root cause: Owner doesn't trust junior staff on creative work. Owner is the brand. Owner is the bottleneck. Firm can't grow because owner can't step away from the drawing.
What we do: Develop 2-3 senior designers as 'signature' creative leads. Owner-architect shifts from doing schematic design on every project to design review + client relationships. Owner working hours drop from 60 to under 40 within 9 months.
No recurring revenue - every project starts at zero
Root cause: Architecture and design is project-based by nature. Owner views recurring revenue as impossible.
What we do: Build advisory retainers ($2,500-$10,000/month) with commercial real estate developers, multifamily owners, hospitality groups, and corporate clients. Master planning, FF&E refresh cycles, brand-standards consulting. Targets 15-30% recurring revenue within 18 months.
No marketing - 100% referral - pipeline visibility under 60 days
Root cause: Owner-architect says 'design firms market through their portfolio.' But portfolio shows nothing without distribution. Instagram, LinkedIn, design publications - all neglected.
What we do: Content cadence: Instagram (3 posts/week showing process + finished work), LinkedIn (1-2 posts/week on industry insights), submission to ArchDaily / Dezeen / Architectural Record. Pipeline visibility extends to 90-180 days.
The numbers we aim at
These are the targets we work toward in an engagement - a bar to measure against, not an average anyone measured for you.
| KPI | Typical starting point | Plan B target | 12-month goal |
|---|---|---|---|
| Net profit margin per project | 10-18% | 25%+ | 20-28% |
| Project margin variance (quote vs. actual) | 10-20 pts | <5 pts | 5-10 pts |
| Days sales outstanding (DSO) | 75-100 | <40 | 35-55 |
| % revenue from fixed-fee (vs hourly) | 30-50% | 85%+ | 70-88% |
| % revenue from advisory retainers | 0-5% | 20%+ | 12-25% |
| Owner-architect weekly working hours | 55-70 | <40 | 35-50 |
| Pipeline visibility (months of confirmed work) | 1-3 months | 6+ months | 4-8 months |
What working with us looks like
- 01
Month 1: Project + financial audit
We pull 24 months of project P&Ls. Every project's quote-to-actual margin, every designer's utilization, DSO, scope creep capture. We identify the 1-2 highest-leverage actions for your specific firm.
- 02
Months 2-3: Fixed-fee structure + contracts
We rebuild your service offerings into 3-tier productized packages with defined revision rounds. AIA contract suite adopted with negotiated supplementary conditions. Project margin dashboards deployed in Monograph or BQE Core.
- 03
Months 4-6: PM discipline + qualification
Weekly project review cadence established. Change order discipline enforced. Project qualification framework rolled out to BD. First advisory retainer relationships pitched and closed.
- 04
Months 7-12: Marketing + compounding
Content cadence (Instagram + LinkedIn + design publications) live. Pipeline visibility extends to 6+ months. Owner-architect working hours drop. Recurring revenue from advisory retainers at 12-20% of total. We shift to monthly cadence.
Common questions from architecture & interior design firms owners
What size firm is this for?−
Architecture, interior design, or both?+
Revit vs ArchiCAD vs SketchUp - which do you recommend?+
Monograph vs BQE Core vs Studio Designer - which PM software?+
Our clients hate AIA contracts. They think they're 'too formal.'+
What about Interior Designers - we mostly do FF&E procurement and don't do construction documents.+
Will you help with hiring?+
What about residential vs commercial vs hospitality - any specializations you don't work with?+
Who does the work?+
What's your fee structure?+
Stop billing hours. Start commanding project value.
30-minute strategy call. We'll diagnose your top 2 levers and tell you if we're a fit. No pitch. No pressure.