finance

Unit Economics

Revenue and cost per single unit (customer, transaction, project). The atom of business viability.

Definition

Unit economics is the profitability of a single unit - one customer, one transaction, one project. The standard B2B service framing: LTV (lifetime value per customer) vs CAC (cost to acquire). When LTV/CAC > 3 and CAC payback < 12 months, the business can scale profitably. When LTV/CAC < 1, every new customer destroys value. Unit economics is the most-overlooked diagnostic in struggling businesses - founders see top-line growth and miss that each new customer is unprofitable.

In your business

  • Calculate unit economics before scaling acquisition spend - growth amplifies whatever the unit math is
  • LTV/CAC ratio above 3 is healthy; CAC payback under 12 months is healthy
  • Decompose by segment - SMB and enterprise often have wildly different unit economics

Related terms

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