marketing

Marketing Funnel

Stages from first awareness to qualified lead handed off to sales.

Definition

The marketing funnel covers the top of the customer journey: awareness (heard of you) -> interest (visited your site) -> consideration (consumed your content) -> intent (filled a form or requested info). Marketing's job is to fill the top and qualify it down to a sales-ready handoff. Sales picks up from there with the sales funnel. Different content and tactics work at each stage - awareness content (blog, social) at the top, decision content (case studies, demos) at the bottom.

In your business

  • Map content to each funnel stage - most businesses are over-indexed at top-of-funnel and starved at bottom
  • Set conversion rate targets per stage, not just total
  • Watch for 'funnel collapse' - if MQLs aren't becoming SQLs, the funnel narrows wrong

Related terms

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